Frequently Asked Questions

The answers to your questions are given below.
If you haven't found the answer to your question, you can contact us through our communication channels.

Communication

If you haven't found the answer to your question, you can contact us directly.

You can ask your questions and inquiries via the chat plugin, the WhatsApp button, or by calling us.

Purchasing

1. How can I purchase your products?

2. How can I make the payment?

3. Can I trust your site for purchases made with a credit card?

4. When will my order arrive?

5. What are the return and exchange conditions?

After Purchase

1. The color of the product I received is a little darker or lighter than expected. What should I do?

2. The product has changed color, what should I do?

3. The product I received is faulty and defective. What should I do?

International Orders

1. Do you ship worldwide?

2. Which international shipping companies do you work with?

3. How long will it take for my product to arrive?

4. How does product exchange work for international orders?